In the auto parts industry, a large number of inquiries are still made by telephone. This forces companies to oversize their customer service departments with staff to respond to the highest possible number of phone calls. To solve this problem, more and more companies are implementing online catalogues and/or webshops to help reduce the volume…
In early April we analyzed the impact of COVID-19 on automotive parts aftermarket demand. Impact of COVID-19. More than a month after the previous analysis, we will analyze the newest data to see how market demand has evolved. In this table we can see the level of minimum demand reached in each country and the…
COVID-19 disease is hitting the world economy as never seen before, but, how is it really impacting on the volume of aftermarket demand in the different countries? We have analyzed in detail the aftermarket demand of last 6 months in different countries, period analyzed is: October 3rd 2019 – April 3rd 2020 Lets see demand…
Over 20 years ago, we selected a logo design that reflected our company’s connection to data publication: they were DVDs flying out of our factory. It was the year 1996, and DVDs represented the great technological advance in the storage and mass publication of data. During the last 5 years we have incorporated numerous examples…
The number of “vehicles in operation” refers to all vehicles registered in a specific area and is calculated using each country’s vehicle registration database. Usually, this registration database contains information on the make, model, year and other related information, although it is never of a personal nature (as would be, for example, owner name or…
The approximately 1,500 alternators and starter motors that concentrate 60% of the demand in Europe all have at least 10 times more demand than the almost 10,000 alternators and starter motors that are between 95% and 100% of the demand. Analyzing in more depth the 12 million searches of alternatorsand starter motors that we have…
Every year, market demand level of each automotive part that are marketed, varies depending on the needs of the market. For this reason, it is very important to pay attention to identify as soon as possible, both the parts that are becoming obsolete, and those where demand begins to be important and therefore we must…
Analyzing 10 million searches for alternators and starter motors in the European market over the last 12 months, we can extract some interesting data. Around 19,000 product solutions are needed to satisfy 99% of demand in all types of application segments. The most important range of needs are in light vehicles, followed by industrial applications:…
The functioning of any company depends on the implementation of numerous operating protocols in each department. When we talk about auto parts distributors, the main areas of work where we must implement our protocols are: Transportation management Purchases Inventory and orders Warranties and returns Sales Customer service Administration etc. As we know, for auto parts…
Web analytics is the measurement, collection, analysis anding and improve the effectiveness of a website. [wikipedia] The most popular web analytics tool is: Google Analytics. Here you are its most popular metrics: When we focus on a web catalog or web shop, the site search feature acquires a maximum relevance. Let’s take a deeper watch…
