In every spare parts company, each department gives its best to keep the business running like clockwork. Purchasing tries to anticipate demand, the warehouse optimizes space, sales serves customers quickly, and administration keeps the numbers in order. The effort is real, constant, and professional.
Still, even in the most committed teams, small inefficiencies always slip through. They’re not obvious mistakes, but subtle deviations that, when added up, end up reducing profitability.
Each area has its own:
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In purchasing, precise forecasts prevent overstock or stockouts.
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In logistics, minor picking errors or delivery delays create hidden costs.
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In administration, billing delays affect cash flow.
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In marketing, a poorly targeted campaign can waste valuable resources.
But there’s one inefficiency that often goes unnoticed: the one that happens in the sales process, when real demand doesn’t turn into actual sales.
Many managers are unaware of how many sales slip away. No one records the customer who looked for a product and couldn’t find it, the one who couldn’t buy due to lack of stock, or the one who left because of an uncompetitive price. These opportunities leave no trace… but their impact is real: revenue that was within reach, but never materialized.
At Factory Data, we help you recover those invisible opportunities:
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We detect where and why sales are being lost.
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We identify critical points in your sales funnel.
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We propose specific actions to improve the conversion of demand into real sales.
Although we focus on the commercial area, we understand that inefficiencies don’t occur in isolation. A forecasting error in purchasing can lead to a stockout; that stockout causes a lost sale; and that lost sale directly impacts profitability.
We know no company can eliminate every inefficiency. But it can start with the most profitable one: the sales that slip away today. It’s the most silent loss… and also the most valuable one to fix.
If you’d like to find out for free how much real demand you’re not turning into sales—and how to fix it—please contact us.
By Joan Cabós
CEO & founder